Your order is prepared and dispatched directly by the independent Maker you purchased from.
Checking your order
Check the order and dispatch emails sent to the email address you used when placing your order. These will contain the information available about your purchase.
Remember that handmade and personalised products may require time to make before they are dispatched.
Has your order been dispatched?
If the Maker has provided dispatch or tracking information, use this to check the latest delivery details.
Order taking longer than expected?
If the expected dispatch or delivery time has passed, contact the Maker for an update.
If you’ve contacted the Maker and are unable to resolve the issue, you can contact MakerBritain for further help.
