Beads & Butterflies Shipping Policy
Thank you for shopping with Beads & Butterflies!
Please take a moment to review my delivery guidelines and timelines before placing your order.
- Delivery Area (UK Only)
At this time, Beads & Butterflies only accepts orders and delivers to addresses within the United Kingdom. We do not offer international shipping outside of the UK.
- Dispatch & Delivery Timescales
Because my shop features both ready-to-ship stock and customized items, delivery times vary depending on the product type you are buying:
- Ready-Made Items: These are pre-made, standard items listed in our shop. Once payment is confirmed, these items are packaged and dispatched within 3 to 5 business days by your selected postage method.
- Bespoke / Customised Items: These are items made to order, personalized, or created to your custom specifications. Because each piece is handmade and may require us to source specific beads, charms, or other materials, please allow a shipping timeframe of 7 to 21 days for bespoke orders. I will message you via the platform to confirm the estimated timeframe once your design is finalised.
If you need an item more urgently than the times given above, please message me and I will do my best to meet your request.
Please note: "Business days" and "days" refer to Monday through Friday, excluding UK bank holidays.
- Combined Orders
If your order contains a mix of both ready-made and bespoke items, the entire order will be held and shipped together once the bespoke piece is completed. If you would like your ready-made items to arrive sooner, please purchase them in a separate transaction.
- Shipping Methods & Tracking
All parcels are sent via Royal Mail. Once your order is dispatched, you will receive a notification email via your Maker Britain buyer account, along with tracking details if relevant.
- Delivery Address Responsibilities
Please ensure your shipping address is correct at the checkout. In accordance with the Maker Britain Buyer Terms, I can only ship to the delivery address provided at the time of purchase and cannot be held responsible for missing parcels due to an incorrectly entered address. If you would like your item shipping to another recipient, please enter this address at checkout. If you require a personal note to be sent to the recipient along with your purchase, please send me a message with your chosen wording straight after making your purchase and I will be more than happy to arrange this for you.
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